Reply to: tickets(390574)

I receive:

Error: The username is not registered on this site. If you are unsure of your username, try your email address instead.

Could you check again?

Reply to: tickets(390556)

>Are they clicking on Express Checkout?

    We will ask the relevant people. To my knowledge this was not indicated in the individual reports.

>Have you managed to re-create the issue by yourself?

    We have not. I can attempt to lower the price and buy a ticket, then refund it–you also have backend perms and can do this too if you beat me to it.

>Is this happening with regular products as well:

>https://tillersinternational.org/wp-admin/edit.php?post_type=product

    To our knowledge this is the only product that has this issue.

>Could you also send us order ids that have this issue?

    #3716, #3713 were refunded after #3710 had this issue. 

    #3666 was refunded after #3664 had this issue.

    #3615 also appears to be a result of #3612 having this issue.

    #3554 appears to be a result of #3550 having this issue.

Reply to: tickets(390478)

 I am having an issue setting the event image from the backside. it allows me to upload and select an image, but it doesn’t appear in the form

Reply to: tickets(389970)

Thanks for the help. I was able to fix the placeholder issue by pasting the relevant code in the additional CSS, so everything has been resolved for us for the time being!

Reply to: tickets(390574)

wp-admin access has been securely shared.  As I said, PHP logging is on and there are no errors reported in the generated log file.

Reply to: tickets(390507)

It seems that you only have 3 future events in EN:

https://hardangerogvossmuseum.no/wp-admin/edit.php?ac-actions-form=1&post_status=all&post_type=ajde_events&lang=en&event_date_type=all&event_status=all&ev_month=1782864000-1785542399&seo_filter&readability_filter&layout=681c831adccbf&filter_action=Filtrer&paged=1&ac-rules

In NO there are much more events are showing:

Could you check and let me know?