Archives: Replies

Hello there, thank you for letting us know of this.

It is happening because the user is not logged in to your site. We will need a bit of time to get this implemented to support non logged in users to upload images using wordpress media manager. 

In the mean time, you can restrict only loggedin users to upload images. 

I have refunded for the order and the subscription is also cancelled. If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!

I have gone ahead and refunded for the event lists and items addon.

thank you for sharing this with us. We will implement that code change in the next version of eventON please use that change on your website. 

The issue here, arise from eventcard data fields not saved. So please make sure eventON settings > Eventcard and then in eventcard designer you have saved a event card layout there.

Hello there, were you able to get this feature working at any point before with eventON? 

As the payments are completely handled via woocommerce, technically the partial payments should work fine. 

We have not exclusivly tested woo partial payments with eventON tickets. — would you mind sharing the name of the plugin you are using for this?

Done.

Sorry for delay.

to be clear: Ieed the “birthday” field upon checkout and on CSV attendees on any event.

Well i browsed your documentation and found ” How to add additional fields at checkout“.
I managed to create a new field “Geburtstag” as you can see in the screenshot. Now how can I get this new field into my checkout form of woocommerce and into attendees CSV?

I figured that out but now when I try to upload a video to the library I get this error. I have already compressed the video. 

Hello,

I partially resolved the issue with your plugin using ChatGPT, which is why the error no longer appears consistently on the website. However, the problem is not fully fixed: the plugin still occasionally fails to load and shows nothing. I’ve attached a screenshot showing the issue when it happens.

The original error was:

Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, bool given in /home/u202153954/domains/giamze.it/public_html/wp-content/plugins/eventON/includes/calendar/class-calendar-event-structure.php on line 248

To prevent this, I replaced the line “$rows = count($eventcard_fields);” with:

“$rows = is_array($eventcard_fields) ? count($eventcard_fields) : 0;”

I kindly ask you to verify and fix this directly in the plugin code as soon as possible, as the issue is still affecting the display intermittently.

Thank you.