Archives: Replies

Ashan,

Could you check:

Reply to: 388430

The same on dev2:

https://dev2.myeventon.com/events/repeating-6/

You can hide it by going to EventON > Single Events > disable Show month, year header on single event header.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Just to let you know, everything works on our test site:

https://dev2.myeventon.com/events/virtual/

Can I have access to Plugins, so I can install “Health Check & Troubleshooting” plugin?

It seems that it started working:

Could you check?

This whole ticket was private from the start.

The icon is visible on my side:

Could you try sending us a link to the event from your screenshot?

I’m really talking about the date sessions that I create with EventON, and unfortunately, I don’t know what happens without the custom theme.

Hello,
You will find below the link with the EventON account.
However, please let me know what actions you are performing on the site so I can understand where the issue is coming from.
Thank you.

Try logging in twice; there’s a cookie error on the first attempt.

——————————————————————————-

URGENT: Could you please delete the previous message? I believe I posted it publicly and it contains login credentials.
Thank you in advance.
Here is the new login credential:

Link : https://www.itta.net/operations

Email : jelotil989@pricegh.com

id : eventonsupport2

MDP : IeLzKI6BFs8dOgP5zC#NOHR9

Hello,
You will find below the link with the EventON account.
However, please let me know what actions you are performing on the site so I can understand where the issue is coming from.
Thank you.

Try logging in twice; there’s a cookie error on the first attempt.

Link : https://www.itta.net/operations

Email : siyidek836@pricegh.com

id : eventonsupport

MDP : rADzv&tWn4zuXqeVCtJXbT%i