Archives: Replies

Great Thanks!

I found the issue. The FTP hostname I originally provided was incorrect. Please use:

Host: masterftp.stackcp.com
Username: regenttheatre.com
Password: 7ff7918c78c2
Port: 21

Also, Master FTP is IP restricted. Please send me your public IP address so I can whitelist it in the hosting control panel.

Another question, if this can’t be resolved, can you send me the previous version of this update. I didn’t have an issue prior to the new update.

Thanks – it’s working fine for us now with our own snippet fix, so no need to set up a fresh test install. We’ll wait for the next version and test again then.

Cache cleared and issue persists. 

We have updated to the latest version now and the bug is gone. Thanks.

see the example of the position for the icon:

Please follow this guide to update the plugin without any issues:

https://docs.myeventon.com/documentations/update-eventon/

Take a look at ”2.2 – Back-end Way”.

Hello,

Could you try re-arranging EventTop like this:

Hello,

Please take a look at Bookings add-on:

https://www.myeventon.com/addons/bookings/

You can try it on 

Wp Admin

How to use the add-on:

https://docs.myeventon.com/documentations/general-user-guide/

Hello,

If you go to

Billing

you can edit the address. And then apply it to all the active subscriptions and see if generating invoice make correctly with new address.