Archives: Replies

Hello,

Could you update EventON, then go to this link and select the correct timezone:

https://namisandiego.org/wp-admin/admin.php?page=eventon#evcal_001b

Also enable “Apply default timezone to all events” on the same page.

Hello,

I cannot login because of

LOGIN BLOCKED: 2FA is required to be active on your account. Please contact the site administrator.

Could you check?

As for the issue. Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Usually the server requires memory limit increase:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Ashan,

Could you give them 4.8.2 EventON?

Hello,

4.7.3 version:

https://dev2.myeventon.com/surl/vuoV9FdAtl8w

I am going to contact Ashan about 4.8.2.

Ok Roger, thank you soo much for your patience with this one issue!

I got it resolved on your website. The fixed code will be added in version 4.9.9

Please it’s getting late here! Have you been able to do anything??? My site is not selling tickets, should I restore to an older version again?

Please, this is extremely exhausting and frustrating and I am going to lose my job!

4.9.2 was released April 1st — it will work with PHP 7.4 but you will see lot of warning notices. 

PHP 7.4 reached its end of life (EOL) on November 28, 2022, and is no longer supported with security updates or bug fixes.

Order refunded and the subscription is cancelled now. If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!

We have issuesd 4.9.8 addressing this issue and have reached out to them to correct the version number error on this report. 

Here you go please download the invoice from this URL

https://dev2.myeventon.com/surl/70RZxTe8e4a0