Archives: Replies

Replies for tickets on suppota

Reply to: tickets(385711)

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Can we take a look at the issue on your website?

Reply to: tickets(385627)

Hello,

Unfortunately, because of CodeCanyon’s Support we unable to help with PHP customizations.

However, please take a look at this available documentation on how to work with Taxonomies:

https://docs.myeventon.com/documentations/taxonomies-eventon/

Reply to: tickets(385470)

login: https://meizelf.staging.tempurl.host/inloggen
user: Eventon
pw: rT2!su^ZUs85gd)wd0sjxoA4

Example: workshop soccerstar Oosterheem
When Exported to csv (in action user) rsvp #23446 is on 8 mei 08:30, but in the csv export is says 12 mei

I have this bug with several workshops. So if you need more examples please let me know

Reply to: tickets(383170)

Hello Ashan,

Yes, I’m requesting a refund for order number 206803 for the Event Tickets Add-on.

• Do I need to do anything else to get a refund?
• Is there a form to request a refund?
• I already sent this request to info@myeventon.com on April 26th, but I haven’t received a response.

(I’m keeping the main Eventon plugin.)

Sincerely,
Alex.

Reply to: tickets(385880)

Also, I haven’t included a login page because I’ve implemented an OTP system that sends a code via email.
If needed, I can temporarily disable this option.
Please let me know. Thank you.

In the meantime I have inserted the problem encountered with an image