Reply to: tickets(386356)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(386533)

Please also note that your EventTop colors can be changed by going to EventON > Appearance > EventTop Styles > set “Configure text color for colorful & Image eventtops” to “Auto detect white or black text color for eventtop text based on background”.

Because right now white text isn’t visible on some of events.

Reply to: tickets(386533)

Thank you very much for letting us know about the issue! We are going to fix it and release a new version.

Meanwhile, please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header).

You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

.evo_lightbox .evo_lightbox_body, .evo_lightbox .evolb_content { padding: 0; }

Reply to: tickets(386598)

The problem is NOT on the “event details” section its on the :

Time

Location

Ticket section

Text entered in the metadata.

The fonts in the section are very small on a mobile device. Thats the issue.

Tried the demo site, NOT having the same issue.

Reply to: tickets(386699)

Hi Artem, Thanks for your reply. I’m using 4.9.6… 4.9.7 is seen 4.9 in Codecanyon-Envato last download. 4.9.7.zip, but, 4.9

Reply to: tickets(386612)

Dear EventON Support Team,

I have provided the necessary credentials in my initial support ticket. Despite this, I am facing significant challenges in updating the EventON FullCal and QR Code add-ons. Each attempt to update these plugins results in my website becoming non-functional. This issue is critically impacting our ticket sales and event management.

I have paid for support services and am seeking professional assistance to resolve these issues promptly. If additional payments are required for expedited support, please provide the details, and I will arrange for payment immediately.

As per Envato’s policies, authors who offer support are obligated to provide assistance during the support period. I kindly urge you to fulfill this obligation and provide the necessary support to resolve the issues we are facing.

Your prompt attention to this matter is crucial. I kindly request your assistance in updating the plugins and restoring the functionality of our ticketing system.

Thank you for your immediate attention to this matter.

Best regards,
Raquel Escobar