Archives: Replies

Hey there Glenn, Thank you for pointing that out with filters. We need to get that resorted as well. And it is a bit more involved than we expect, much appreciate your patience! We will try our best to get this implemented and get you an update soon.

I think we will release a new update to eventON which will have all the updated codes so you wont need to change codes with this fix 🙂

>>I’m so sorry, in my haste, I didn’t notice there was an update released 3 days ago. Although I’m sure it wasn’t displaying that yesterday!!

<<

Glad to hear the issue was resolved by the update 🙂 — do let us know if we can help you with anything else 🙂

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Please go to EventON > Single Events > enable Show social share header text.

In this link, there is both the exported language file (which cannot be imported) and the folder downloaded from the codecanyon site as eventon version 4.9.7 (but 4.9)

https://drive.google.com/file/d/1FoRd_ule710z7Kt2NMdkdY-m-H_Dk7Dv/view?usp=share_link

Ashan,

The same on dev2:

https://dev2.myeventon.com/events/test-9/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

By default Single Event Page looks like this:

Could you go to EventON > Events Paging > Stop using eventON single event template for single event pages is disabled?

Also try refreshing permalinks:

https://docs.myeventon.com/documentations/single-events-page-not-working-404-error/

If the issue continues please send us wp-admin access to your site as a private message for us to further assist your situation.