Hello,
Thank you for letting us know! I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Meanwhile, as a temporary solution, please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header). You can also add this code to wp-admin > Appearance > Customize > Additional CSS.
span.cal_head_btn.evo-sort-btn.show.vis { display: none !important; }
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Thanks I will try that when not super busy.
Meanwhile I just noticed a couple of events that have this reset problem with date, time, hide end time, featured event settings. Like the settings are reset. Both events were for tomorrow but have the date of when they were created (13 May). The time is totally random. I will attach one of them here.
I made a point of checking the dates etc after saving them the other day. I will send the SS of the time created too.
You can open the visual editor here (see screenshot attached)
Hello,
please find attached the direct link:
https://www.frankfiess.de/wp-admin/post.php?post=23103&action=edit
When I go to EventON > ICS import > Import Method is set to “Manual import from ICS file URL”. And it was always set like that.
How do you import events automatically? I believe that it should be set to Schedule import from ICS file URL to import events automatically.
Could you check and let me know?
Hello,
Please go to Edit Event and make sure that Event Completed is disabled:
Hello,
Please send us Order IDs of purchases you want to refund.
