I am not able to connect to FTP with the give informaiton from above. Please send us updated FTP access info.
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Replies for tickets on suppota
Reply to: tickets(386474)
Yes I see it thank you Jeffrey for the video. Let me check the codes again and see why it is doing that. Will get back to you as soon as I have something 🙂
Reply to: tickets(387604)
Thank you so much Artem, nice re-arrangement ; )
I close the ticket.
Have a nice day!
Reply to: tickets(386612)
But still I cant see the calendar why???? Why are you NOT answering me????
What is wrong with you people???
Reply to: tickets(386612)
I updated some other stuff and was able to update the Event on plugin by myself.
Reply to: tickets(387821)
Hi,
Thanks, that did the trick – it’s working now!
Appreciate your support.
Reply to: tickets(386612)
Hi Ashan,
I’m really sorry to say that while the site seemed to be working briefly, it’s now not working at all — neither on desktop nor mobile.
This is becoming a real nightmare for me. I rely on the site to function properly, especially for ticketing, and I’m truly desperate to get this resolved as soon as possible.
Please, I’m begging you to help make my site work again. Let me know exactly what you need from me to fix this — I’ll respond immediately.
Thank you,
Raquel
Reply to: tickets(387819)
Apologies, my supervisor passed on the incorrect credentials–please give us a moment to pull the correct credentials.
Reply to: tickets(386612)
Reply to: tickets(387819)
Hello Artem,
Tried refreshing the permalinks and that didn’t seem to work.
Here are our admin credentials:
