Archives: Replies

Could you tell me more about the issue? So you had EventON > Language fully translated and then after you update the plugin itself to 4.9.7 all translations disappear?

We will get event location added in the next update 😉 — please allow us sometime. Bit tied with few other things.

Hello Jeffrey. With the new version of QR Code addon were you able to see if you scan an already scanned ticket you are getting w “Already checked” message?

May be you can share a link to the video recording.

On my end. when I scan a ticket again I get a blue screen. There I also see the option to uncheck the ticket.

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Could you also try refreshing permalinks? Please follow this guide:

https://docs.myeventon.com/documentations/single-events-page-not-working-404-error/

Hello,

There is an issue with WPBakery affecting EventON’s backend. I need to access wp-admin to fix this with custom code.

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Hello,

When I am logged-in I cannot access the website:

Could you check?

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file

Hello,

It seems that EventON tries to use Montserrat font, but I don’t think that it’s loaded on the website itself.

Please note that it’s not enough to just change EventON > Appearance > Primary/Secondary Calendar Font family. You need to load the file as well.

Could you try installing this plugin and use it to load the files:

https://wordpress.org/plugins/olympus-google-fonts/

OLiver refund is processed. I would really appreciate to hear which areas of the plugin your team found to be difficult to use?

Sorry https://www.integralrecoveries.com/news-resources/conferences/