Archives: Replies

Please note that you can purchase it once and then cancel your subscription. You won’t receive new updates of the add-on, but will be able to use it.

Sure, we can do that. Will the licence key remain the same, or will the client have to change it to the new one?

Dear,

Thank you for your reply but 40$ just to inverse months order is expansive for me. For me it’s a basic function with ORDER BY so …

Have a nice day

Best regards,
Christophe

Hi Artem,

You were completely right. I just tested it in a clean Incognito window and another browser, and the location search popup is working perfectly on version 5.0.10. It turns out it was just a local browser cache conflict on my main profile. 

I will keep version 5.0.10 active as it is fully functional now. You can go ahead and close this ticket. 

Thank you very much for your patience and for your support during the night!

Best regards,

Just installed eventON 5.0.10 and no issues. I am able to open location and search and click without any issues. 

Hi, we’ve taken an alternate path and decided to hide the end date on the date block. We were also able to code the font size to our liking. So all is taken care of and you can close out this ticket. Thanks.

As Artem mentioned we are not able to replicate this issue on our end. And we understand your reasons for not wanting to share access for wp-admin. 

Are you running the latest version of actionUser 2.5.14? and eventON 5.0.10? 

The user list that is not visible should be able to see by scrolling the entire page. See the screenshot/

Ashan,

Please check

Reply to: 408755

Thank you for your messages!

I am going to escalate this ticket to our account manager to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Thank you very much Jon for your kind and considerate message! Not many people send messages like that 🙂

I have gone ahead and refunded you for the order and you will not be billed any more. I am terribly sorry we could not get the functionality you expect to work. We will address those mentioned items from the ticket in our future updates, if you happened to find us again in the future 🙂 we are always improving our software.

Best Regards!!

Ashan