As for the password. You can send it by using ”Access Info” box on right side menu.
Archives: Replies
Replies for tickets on suppota
Reply to: tickets(403660)
WP_DEBUG lines were added to wp-config.php file, but debug.log wasn’t created.
Could you try following this:
https://wordpress.stackexchange.com/a/301298
It seems that log for errors is disabled on your server.
Reply to: tickets(403967)
Hi guys, please don’t go on another bug hunt with me. We have a workaround for this in place. Use the information above to look into the issue of Action User 2.5.13 to fix it for ALL other users. 🙂 With kindest regards, Stephan (on behalf of Andrea).
Reply to: tickets(402900)
Also kindly update to the latest version of RSVP addon 3.1.1 — this should fix sign in issue.
Reply to: tickets(403660)
I have the ftp access information you requested. How do you want me to send the password? The site password was encrypted last time when I entered it into the ticket.
ftp.planodojo.com
Username = FullCal_Admin@planodojo.com
FTP and explicit FTPS port:21
Reply to: tickets(403850)
Artem, Hi
Please forgive the delay as I am getting multiple 504 – Gateway Time-outs when trying to access the main website and the helpdesk.
Thank you for getting back to me about this, but no it is not that section which I need help with. On your demo, when you go to an event it will show the calendar and also the Google calendar on the particular event. If I mouse over the calendar (the one with the .ics file) then it will allow me to download this file (since I am on a windows machine), but on mine, the actual file (.ics) is non-existent when I mouse over the link on the cdta71.ca website. How do I get the plugin to create a .ics file for each of the calendar events and have it show up when I mouse over the Calendar for users?
For February 2026 I grabbed the links from the 3 events that are shown and the links that are generated for the ”Calendar” are as follows, but not .ics file?
https://cdta71.ca/export-events/1748_0/?key=de35991875
https://cdta71.ca/export-events/1749_0/?key=de35991875
https://cdta71.ca/export-events/1750_0/?key=de35991875
Any assistance would be greatly appreciated.
Kind regards
Dave
Reply to: tickets(403539)
Hi, Sorry
URL: https://firebrick-camel-838235.hostingersite.com/wp-admin/
User: admin
Pass: 6@eZ&1IaHD4]
Thank you again.
Reply to: tickets(403019)
Hi, now it works, thank you. Do you have any idea why the RSVP-Form color css is not being displayed?
Reply to: tickets(403743)
Yes – I can’t seem to figure out how to get all the additional details to display. I thought pitching the Ext List option would do that, but the different short codes I try nothing populates the data. Thank you

