Archives: Replies

Replies for tickets on suppota

Reply to: tickets(387991)

You can see the issue has been addressed in 4.9.8 from our changelog — https://docs.myeventon.com/documentations/eventon-changelog/

 

We are reaching out to patchfix to fix this error of unreleased version 4.9.9

Reply to: tickets(388000)

Hi,
thanks a lot. I think I turned on “Hide past events for default calendar(s)” by mistake. I fixed it, thanks again.

Reply to: tickets(387991)

We have addressed this in 4.9.8

Who ever reported this issue, said it is vulnerable until 4.9.9 which is future versions we havent even released. Even though we have addressed the issue (in 4.9.8, issue was recognized in 4.9.7), only way to stop getting these notices is to change version to 5.0 or 4.9.10 just because this person put <= 4.9.9 as vulnerable version just to mess with it and make it harder for us to fix it.. I do not know why someone would do this…

Reply to: tickets(387380)

Hello,

Yes, the Checkout page does appear to be selected under WooCommerce > Settings > Advanced.

However, I don’t understand where these automatic redirections after purchase are coming from. Do you have any idea what might be causing this?

Also, I have another related question: I’ve noticed that when an event ends, some tickets are automatically deleted, while others remain visible. Do you know why this behavior is inconsistent?

Thank you in advance for your help.

Reply to: tickets(386612)

USER: EventOn4

Detalles de Acceso

Servidor

cp7032.webempresa.eu

213.158.86.20

Puerto

21

Nombre de usuario

EventOn4@cuevasdelaguila.com

I am available all day today please please please let me know what is going on.

Thank u

Reply to: tickets(382999)

We apologize for the delay. I tried importing events from #386693 message and they were imported correctly:

Could you update EventON to the latest version and let us know which new events have this issue?

Also I cannot find these two: FRONLEICHNAM and SEPERNTEDANKFEST.

Reply to: tickets(388000)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Could you go to EventON > Time Settings > make sure that “Hide past events for default calendar(s)” is disabled?