Reply to: tickets(386612)

Detalles de Acceso

Servidor

cp7032.webempresa.eu

87.98.229.51

Puerto

21

Nombre de usuario

EventOn@cuevasdelaguila.com

Reply to: tickets(387533)

Hello Brian, I have refunded the order and subscription is also cancelled. Thank you for trying out eventON!

Reply to: tickets(386474)

Do you mind sharing the updated wp-admin login info? I am not able to replicate this checked screen on our end. Just want to see what is happening in your website.

Reply to: tickets(386612)

503 and 502 gateway errors suggest a misconfigured web server. We have updated the softwares but maybe your server is not configured correct to perform those softwares.

e.g., a backend application server like PHP-FPM or Node.js

I think you need to contact your webhosting company and check to see why you continue to get 502 error on your website.

Reply to: tickets(386612)

I am not able to connect to FTP with the give informaiton from above. Please send us updated FTP access info.

Reply to: tickets(386474)

Yes I see it thank you Jeffrey for the video. Let me check the codes again and see why it is doing that. Will get back to you as soon as I have something 🙂