Archives: Replies

Hello,

Your Checkout page cannot be edited as it doesn’t have any content:

Could you make sure that your Checkout page uses the default WooCommerce shortcode:

https://woocommerce.com/document/woocommerce-shortcodes/#doc-title

Hello,

Please go to EventON > Sorting and Filtering > enable both Globally Hide both Sort and Filter Icons and Bar on Calendar and Globally Hide Item Icons from Filter Dropdown Selection Menu.

You can also hide them on the widget only by adding hide_so=”yes” to your shortcode. If you only use EventON’s widget please follow to replace it:

https://docs.myeventon.com/documentations/use-eventon-shortcode-executor-widget/

Your themes adds top margins, so cannot fix this from our side, I am afraid. Please contact the theme developers.

Hello,

What’s your current version of CSV Import add-on?

In order to stop showing warnings on the front-end, as a temporary solution, please follow this guide:

https://www.wpbeginner.com/wp-tutorials/how-to-turn-off-php-errors-in-wordpress/

I am also going to assign this ticket to Ashan. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Could you go to EventON > Time Settings > make sure that Timezone is the same as wp-admin > Settings > Timezone.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Hello Gilson, Love it that you have utilized chatGPT to debug the issue 🙂

I updated the code in your website to have the ICS file times be correctly shown in proper UTC time with TZID that will adjust it to correct timezone.

Event Link for testing: https://www.rhemabiblechurch.com/events/rhema-youth/

Let us know if this is not what you are desiring.

yes, after I cancelled the subscription I got a message saying that if I re-subscribe I can get 25%.
My client is only going to resubscribe if they get the discount. See the attached screnshot that was on the page where I “unsubscribed”

Great news my friend.

Got the location page working!

You have the google maps API disabled so you are not going to see the location map in this page. if you want the map, please enable the maps API from eventON settings.

Hello there, Looking into your issue now lets see if I can get this resorted quickly mate 🙂