Archives: Replies

Hmm, I have never used the Section function for editing only individual seat editor.

It did work on the LIVE site.

Thank You

Ok. will give it a try on the LIVE site..

Yes it live but  its new , you can go ahead

It says that the password isn’t correct. Could you check?

I just noticed that if you edit the seat with “Select Rows”:

It fixes the issue:

Could you check and let me know?

I am sorry that it took so long to figure this out. It’s just this is the first time I see such issue.

Hello,

Which .ics file are you referring to?

The one you can download from EventON Settings:

Can we try completely disable all plugins and switch the theme? Is your website live?

Hello,

Thank you for letting us know! Ashan will check this ASAP.

Meanwhile, please update the add-on manually:

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

https://bluejeanblues.live/eventon/wp-admin/
un: eventon2
pw: 4DKkDBgGO%P$m0N5BPvUn*@Q

Do you mind sharing a link to the event where you are seeing this issue because I just checked on your site and looks like the ticket confirmation email time is correct.