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Countdown timer is activated, unfortunately no times are shown to me
Sep 8,2023 AT 4:44AM - 2 months ago -Hello,
Your theme also has js countdown file with scripts that affects EventON:
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
danke für ihre Mühe.
I see whats going on. It seems like the countdown script you have on your website is interfering with the countdown function for the eventON. We rely on this to calculate count down timer for eventON and I am not sure if we can do anything about this. Since its conflicting with an outside script.
Is it possible to disable the countdown script on your website?
der Countdown-Skript ist jetzt deaktiviert !
Danke für Ihre Mühe die Seite, wo das Problem liegt, Heist jetzt https://www.black-hornet-racing.de/start/
da wird der Eventon Kalender Aufgelistet.
I still can see the issue, but now on https://www.black-hornet-racing.de/start/
Is it possible to disable the countdown script that is coming from your theme completely on the whole website?
das Thema ist jetzt Deaktiviert !
With the disabled theme the issue is gone:
https://www.black-hornet-racing.de/test/
The only solution is to remove jquery.countdown.js file from loading from the theme.
danke ich habe die jquery.countdown.js gelöscht, nur jetzt werden mir die Zeiten alle gleich angezeig !
was mache ich falsch.
vielen Dank für ihr Mühe.
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Please also send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!
I just created a test page on your website and the timers seems to be working just fine.
test page link: https://www.black-hornet-racing.de/evo-test/