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195207

Ticket #195207 Public

EventON modify the ticket Woo-Commerce product when save the event

  • After modifying the Woo-Commerce ticket, giving it a name, checking the box to make it visible in the catalog, EventOn modifies it again both in the name and hiding it from the product catalog when I modify the event to which it is linked.

    It would be wise if he didn’t. I hope it is a plugin bug that can be fixed, or an EventON setting that I don’t know well.
    Can you please help me?
    Thank you

    BY: Daniele Piovan - Sep 15,2020 AT 3:04AM - 3 weeks ago
    • By: Artem Sep 15,2020 AT 3:36AM - Posted 3 weeks ago - #195218

      Hello,

      Ticket products are reserved by EventON and cannot be modified because it can break events.

      You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category, if you want to change this.

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