EventON 4.6 What's new?
After the last update, tickets can be purchased but the “List Attendees” Link/Page no longer loads.
As well, in the Booking Block Manager it updates the Number of Tickets Left, but does NOT show the Attendees…it just continues to show 0.
This makes it nearly impossible to check people in and needs to be fixed ASAP!!!
- Nov 21,2020 AT 12:16PM - 3 years agoThere is NO update that shows up in MyAccount for the base EventOn, only my addons.
And refreshing updates inside the admin area does nothing as well.
update to eventon 3.0.4
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
OK, the Code Canyon site…..I was doing to the EventOn site and all I saw were plugins.
I’ll try that and see if it works.
Thanks
Updated it to 3.0.4, update installed manually via FTP according to the instructions.
Still don’t see any of the attendees in the Booking Block Manager, and the “View Attendees List” link still doesn’t load….it just pops up, and shows the loading animation and that’s it.
I cannot login to your site to check settings- please post the right loggin address (I am getting page doesn’t exist)
and double check username and password
OK Newly signed up Attendees are now showing up in the Booking Block Manager…but the “View Attendee List” is still not loading.
Hey Brad,
Could you please clear your cache and see what should be the results?
Clearing the cache didnt help.
Hi Brad,
Can I do some changes on the installation or is it live?
It is live, but you can use the Maintenance mode plugin and out it in maintenance mode if you like.
If you make changes, will they be erased after future updates?
can you at least download the csv file to view attendees while we try to fix the issue
we would add the fix for future versions
There was a new update and I am still having the same issue!
Hello,
We are sorry for the delay. We are working on a solution for this issue. Get back to you ASAP.
Kindly update to the latest version of tickets addon 1.8.8
https://docs.myeventon.com/documentations/changelog-event-tickets/
I did last week…all is working as it should now.
Perfect! If you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!