Reply to: tickets(385711)

i have fixed the issue – apparently it was a conflict, but it is now overcome. however it still has the oddity of not showing under the dashboard add a new event, it has under the “new” both the eventon choice as well as the the other calendar choice, and to tell which one is which one must look at the custom post type appearing in the lower left corner of the link. if you can help with that ?

and in order to allow the custom post type and to edit the event, there is a code snippet added, otherwise the theme over rides it.

If you can help with those, otherwise close the ticket.

Reply to: tickets(385657)

Acabo de adquirir este addon, es muy interesante y lo echaba de menos, tengo la versión 1.0.1 y a mi se queda la pagina pensando y no me muestra nada.

Reply to: tickets(383170)

  • infotainerdaveMar 30,2025 AT 10:26PM – Posted 3 weeks ago – #383276but once you upload we can help set things up- and theres a 30 day money back guarantee if its not working for you

    Hello EventON Team,

    I recently purchased the EventON Tickets addon on 1er avril 2026 order n° #206803.
    Unfortunately, the addon does not meet my project needs and I would like to request a refund in accordance with your refund policy.

    However, I would like to confirm that I wish to keep my EventON Main license, which I purchased via Envato — I really like it! 😊

    I am only requesting a refund for the EventON Tickets addon.

    Could you please process the refund and let me know if I need to take any specific steps on my side to properly remove the addon and cancel the subscription ?

    Here are the details of my purchase:

    Addon: EventON Tickets

    Order number: #206803

    Purchase date: 1er avril 2026

    Licence : EVOTX46f021c2-92ff-4bfd-a43e-cb73e31a1756

    Email address used: zorino@zorino.info

    Please let me know if you require any additional information to process this request.

    Thank you for your understanding.

    Best regards,

    Alex.

Reply to: tickets(385534)

Thanks for your help but I removed the addons yesterday and requested a refund via a ticket. I expected these to work out of the box and now I’d be nervous to upgrade my WordPress because of the issues which happened in the 6.8 release. It didn’t work on Mac for me which led me to my decision. Thanks

Reply to: tickets(385163)

so you have cleared your browser cache right- not just the wordpress cache but your browser cache as well??

if it works for me but not you- then that suggests what browser we are using and not so much the website itself

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

you don’t have many plugins so that should take a couple of minutes to see if one of the plugins is causing the issue

you would want to clear your browser cache in between turning on each plugin