Reply to: tickets(190639)

Unless I have deactiveted the SG Optimizer it seems that the plug-in doesn’t work properly and you had to check it before I told you, have you entered in the WP Dashboard and try to test it in some ways? It seems that you just keep sayng: it’s not our fault. Sorry if I seem unpolite but after two weeks and so long time waiting for your answers all that you say is still “it’s not our fault”. Why don’t you deative all the other plug-in and check it again, you will see that it still doesn’t work properly.

Please try to assist me in a true way and not avoiding it. If you are not able to fix the problem I aspect to have the payment of both account back because this situation is stoping my company business for a long time…

Reply to: tickets(191709)

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: tickets(191654)

EventON does this automatically. The only solution is to customize the source code. You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: tickets(191724)

Hello,

Could you try updating EventON to 2.9.1?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(190639)

Ashan,

Please check

2. About connecting to meeventon account I can’t cause it doesn’t recognize my mail. I use:

clauser.andrea@cpartners-group.com

can you please check if there are other credentials?

Reply to: tickets(190639)

1. It seems there is incompatibility between EventON and SG Optimizer. Unfortunately, we are unable to provide support for issues caused by their-party themes or plugins. As they are not our products, we are unaware of how they have been programmed or how it is supposed to work. As such, we recommend you to contact the plugin developer and ask them for their assistance in solving the problem. Let us know if you need help with anything else.

2. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(191727)

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):

.ajde_evcal_calendar #evcal_prev { display: none !important; }