Replies for tickets on suppota
To refund the main plugin, please contact CodeCanyon as we unable to refund from here.
About order #207825. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Hello,
PDFer uses Tickets add-on’s email template So please follow this guide:
https://docs.myeventon.com/documentations/customize-ticket-email-template/
Hello,
Could you try going to EventON > Advanced > change Select calendar event content filter type?
Hello,
Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
You can try adding the button by following this guide:
https://docs.myeventon.com/documentations/show-additional-custom-data-eventcard/
Or add the button manually with Custom Meta Fields:
https://docs.myeventon.com/documentations/setup-use-custom-meta-fields-events/
I cannot find any purchases with this order id associated with your email. Could you check again?
I just tested this and when I click on “Add to calendar” in Incognito Mode, it does ask me to where I want to save the file.
Could you update EventON and Subscriber add-on, check again with the default email template and let us know?
Got it working on your website. Jquery library was missing we will add this require inclusion in the next version update to check-ins addon.
BTW thank you very much for purchasing our newest addon Check-ins!!!
We’ve been trying it out and it does works pretty smoothly 🙂
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
We are sorry for the delay! Ashan will check this ASAP.
Hello,
When Location Address isn’t full enough, it shows “Could not connect to map API”, but with the correct address works correctly:
https://flamboree.org.uk/wp-admin/term.php?taxonomy=event_location&tag_ID=78&post_type=ajde_events&wp_http_referer=%2Fwp-admin%2Fedit-tags.php%3Ftaxonomy%3Devent_location%26post_type%3Dajde_events%26paged%3D5
Could you let users know the correct format of Location Address?