Archives: Replies

Ashan,

I tried to test this on dev2:

https://dev2.myeventon.com/events/rsvp-70/

But didn’t receive any reminders:

https://dev2.myeventon.com/wp-admin/tools.php?page=advanced-cron-manager#

Could you check?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

There is no way of assigning different tax rates for different variations of tickets (or options).

However, please take a look at this guide:

https://docs.myeventon.com/documentations/set-variable-prices-tickets/

On this screenshot it stated that you can select a unique tax rate for each variation:

https://docs.myeventon.com/wp-content/uploads/2014/06/variables-727×1024.png

Please check the highlighted line on the screenshot. It’s not related to Google Maps.

Also send us wp-admin access to your site as a private message for us to further assist your situation.

Hello,

Please use this code to show more text:

.evcal_event_details .evcal_evdata_cell.shorter_desc .eventon_desc_in { height: 250px; }

To change the color please go to EventON > Appearance > EventCard Styles > change Secondary Button Colors. If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header.

Please try this code:

.eventon_events_list .eventon_list_event .evcal_cblock em.date { font-size: 42px; }

Managed to fix the issue by going to this link and by adding a field to EventCard:

https://dev.systemis.ch/wp-admin/admin.php?page=eventon#evcal_004a

Please check and let me know.

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Hello,

Are you trying to refund add-ons? Because only add-ons with active subscription require renewal.