Replies for tickets on suppota
So- do you want me to send you a video of what happens? I don’t know what I’m supposed to do to help you replicate the error. I sent it to my brother to test- the same thing happens to him – so…how can we move forward? That’s 4 people with different operating systems and browsers. This is a great plugin, I do not want to start over with another one after spending over $200.
Thank you,
Kelly
Brilliant, thank you for your help on this.
Also the created event with ticket is not shown in woocommerce products
HI. Thank you for looking!! I have disabled the plugin entirely which revealed the Visual/Text tools. :). But the button is still blocked. What else could it be that won’t allow the submit button to work?
Thank u for the extra feedback, appreciate it will help us direct the solution properly
Hi there,
if I load the page from debugger everything looks properly and there are no errors on my side also
Chrome Version 81.0.4044.138 (Official Build) (64-bit)
also
Firefox 75.0 (64-bit)
on MacOS X ElCapitan version 10.11.6
and also MacOS Catalina 10.15.1
Both my clients also have this problem every time they load a calendar page.
I deactivated all the “secondary plugins.” Not that. I deactivated WPBakery Page Builder (which I need, client needs) and the events do show up – but of course the rest of the page is broken (see attached).
Version 6.1 (I cannot update to latest version as it is part of a theme and the theme developer needs to push it out to us.)
Hope that’s helpful?
Unfortunately, I cannot recreate this from my side. Every time I load page in incognito mode it loads everything almost immediately.
Could you tell us your OS and browser?
The problem is in Async plugin. When Async > Also enable Async JavaScript for logged in users? is disabled:
