Reply to: tickets(177092)

Hi there, there are no errors being recorded, yet you can see that the eventon section sometimes do not load, and they only way to do it is by refreshing the page. You can see the errors on the console.

Reply to: tickets(175773)

Hi there,

  1. Please check and kindly fix it. Also, please login to my website and record a short video of your event manager or take screenshots and send them over. Click to next events, and then Previous. Tnx.
  2. OK
  3. If I understood well now, you asked for $50 for 2 lines of code? Really? Please read the initial ticket: I need this to show event view count, thus how exactly can your piece of code show that? It does not work. Inserting the shortcode is an easy task, but that shortcode needs to have its purpose, which is in my case – to show the event view count. You got that before you started this task. Your code doesn’t do what I initially asked and what I payed $50 for. I payed you because you accepted this work and I trusted you it will be done and w0rk what I asked for. Kindly help me with this to make it work or refund. Thank you in advance.

P.S. If you were a client that needs help and me a developer, would you be satisfied with the unfinished task that doesn’t do what is requested?

Best,
Brando

 

Reply to: tickets(176476)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(177404)

Thank you, Artem! I’ll wait to hear from Basilis. If I don’t hear anything, I’ll reach back out to support to see what I need to do next πŸ™‚

Reply to: tickets(177223)

there is always a first time πŸ˜‰ If you are willing to do it without access and you sent me the zip file with all the files and what changed, please let me know. Otherwise I have to close it and find another way

Reply to: tickets(177511)

Hello,

Please check:

calendar_url: URL to calendar page on this website to redirect when clicked on an event on the API Calendar. If a URL is not provided the clicks on events would redirect to single event pages. If you want the event clicks to redirect to single events page, leave calendar_url:”, as blank.

Reply to: tickets(177515)

Hello,

Are you referring to styles from EventON > Styles?

i’ve tried to import the settings from 2.8.8. does not solve it.

Could you send us a link to the file?