Reply to: tickets(170911)

Hello,

Could you elaborate? Are you referring to emailing from Action User, RSVP or which add-on?

Reply to: tickets(165771)

Could you update EventON to 2.8.7?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(170947)

Would you mind sending us the order ID for this ? Because we do not see this purchase using your email address in our system. Thank you!

Reply to: tickets(170299)

It seems that there is a performance issue with the server. Please check https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/ or https://docs.myeventon.com/documentations/why-my-site-and-eventon-page-loading-slow/

Which FYI we are still getting the error message within WordPress…

Unfortunately, I cannot find this ticket. Could you send us a link?

One last observation – even though the calendar is eventually coming up, it’s taking longer to load and it’s not show…

Please try adding this to the shortcode: filter_type=”select”

Reply to: tickets(170198)

NORMALLY IF I CHECK THERE , AND ORGANIZER WILL UPDATE SOMETHING IN THE EVENT SO I WILL RECEIVED A NOTIFICATION BY MAIL RIGHT?