Archives: Replies

Also I suppose we do not have wp-admin access to your site, we would need that to further investigate the issue. thanks Sean!

Hello Sean, lot of messages above. Let me try to address the most importants

>>If we go ahead and purchase the Full Cal and Daily View plugins again, can we have them fall under the previous licensing model where we don’t have to pay annually?<<

You can purchase them and cancel the subscription https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

font awesome fix you tried is an old fix. 

>>This appears to be a pretty serious flaw in your plugin.<<

I am not really sure what all you have done and why this is appearing as it does not happen in new versions for users. Every plugin softwares have issues and we do our best to get our software issues resolved if we identify them. 

Sounds like you went back to an older version and everything is working now? seeing how this is a live site if you dont mind sharing FTP access to wp-content folder or event eventON folder i can update the latest version and make sure everyrhing work correct. 

You are not required to share FTP access, it would make it lot easier to fix on a live site. 

Or record shows that your subscription for tickets addon was cancelled on June 27th 2018. And that is why the new version is not available for you. You need an active subscription to receive new versions Jaco. Sorry about that misunderstanding.

Hey there seems like the font awesome icon styles are getting overridden by this

https://inside-sqlserver.com/wp-6e4ea-content/plugins/easy-social-share-buttons3/assets/admin/font-awesome.min.css?ver=7.0.1

Is this something that is important to your website?

I see so the issue is that countdown is not appearing correct for RTL. And NOT a functionality issue 🙂

please add these styles to eventON > styles and that should resolve it.

https://codeshare.io/5zjA4O

Hello Daniel, I am not sure which version it worked for you. But the latest version 2.8.7 the repeat event data are still saved in the same way as before. And it should not cause it to stop working.

I see whats going on. the event order value only alter the events within a month. You can use Event lists ext. addon and order months in DESC order as well. 

I have the same problem. See Ticket #170917

Hi Ashish,

I never would have thought to go to Language, thought it had to do with language translations, but that is a powerful part of the plug-in. Thanks for your very helpful reply!

Yes, I will open a ticket for a customization.
Thanks so much!

Cheers,
Susan

Following these instructions, I have to pay for an API key. Is that right? Isn’t there a way to get one for free?