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Replies for tickets on suppota

Reply to: tickets(168790)

Sorry about that guys seems the backward compatibility was not working correct kindly apply this patch fix and will do the job 🙂

Reply to: tickets(169609)

thank you artem for trying the patch fix I have modified it so should work fine now Christian 🙂

If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!

Reply to: tickets(169251)

Not finding anything with either of those emails Sean. If you go to …./wp-admin/admin.php?page=eventon&tab=evcal_4&task=log in your site that should show a log of all past activation activities. FYI this was added in a more recent version update so might not show all the other activation attempts.

Reply to: tickets(169318)

here is the updated invoice

https://helpdesk.ashanjay.com/wp-content/uploads/2020/03/invoice-24502.pdf 

Everything else is update as well 🙂

If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!

Reply to: tickets(170213)

Thank you very much! You solved the problem. I will do as you said for hierarchical viewing, I hope there will be other users who need it.

Stay safe and healthy.

 

Reply to: tickets(169830)

I just double checked on google and it’s still showing as an issue – could you let me know if there is anything you can do to help with this

 

Thanks

Helen

Reply to: tickets(169830)

I was sent a message from google – I’ve attached the screenshot here

 

If you need any further information let me know.

 

Thanks

Helen

Reply to: tickets(170089)

Hi,

Thank you for your message.

The envato purchases are visible under your account at Envato. Here for us, we validate the purchases that ar done through our web site.

There are no issues and no problem at all, you do not have to be afraid for something.

We will be happy to help with anything else if needed.