Archives: Replies

Hey Ken,

Ashan will let u know if this is possible, I have asked him to review this with priority.

Hey Sean,

I have added a priority to this for Ashan and he will do it for yu 🙂

Thanks

Hi Angelo,

Our CEO will process it.

Also, it appears that the calendar is displaying backwards on our site. Is this because of the license issues? (note that Sun the 1st is on the right and Sat the 7th is on the left)

https://apo.org/calendar/national-events/

–Sean

Thanks, Ashan. We were able to see some of the license and get them activated. We are still missing the ones for:

• CSV Importer
• Daily View addon
• Events Map
• Full Cal
• RSVP Events
• Subscriber
• Event Tickets

Were you not able to see those orders under the email address?

Thanks!

–Sean

refund processed.

Hey Sean sorry for the delay i only get in here only couple of hours a day 🙂

Ok so I have moved the orders to your account, check myeventon.com/my-account to see if those orders show up in there please .

what is your order ID? 

Meta thanks for the message. To be honest I am not entirely sure what happened here either. Ok so I refunded you for the 2nd $440 payment and I think now it should be fine. On March 22th 2021 you should get a renew charge once. But lets keep an eye on this when it comes to that time and if it makes unnecessary payments we can refund you no problem 🙂

If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!