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Replies for tickets on suppota

Reply to: tickets(167365)

Hi thre Devon the issue with stars is caused by us updating the font awesome to versino 5. and its not compatible with that. So please allow me some time and I will work on resolving those and release an update to reviewer addon. You can check on @myeventon twitter for when we release updates in realtime 🙂

let me get back to you with checking page color. 🙂

Reply to: tickets(169318)

Please do update my address details as follows (currently 3/26 at 1:10pm they are not changed):

 

Leland Landry

13315 Slateridge Pl NE

Albuquerque, NM 87111

phone: 909-991-8451

Reply to: tickets(168995)

Thank you very much for reporting this and this is how we are implementing this change in the next version update to tickets addon.

If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!

Reply to: tickets(169631)

The reason you have been charged is because your subscription was not cancelled by you. And a 3 day reminder email has been sent to you to rachel@brucetaverns.com before the charge took place. Here is how to cancel subscriptions https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

I have refunded your order and your subscription is now also cancelled and will not be charged again. 

Reply to: tickets(168790)

Unfortunately am still getting errors for : Invalid enum value in field “eventAttendanceMode”

 

Wondering if people are getting the same issue…

Reply to: tickets(164540)

Hi,

Again a Auto renew on date 26 Mars 2020 for addon Subscriber – Single Site , Please cashback, and turn off auto renew please for this plugin.

Subscription 53270
Transaction ID: 5DV72801BC961603L

Sincerely
Blerim L. || Web Developer at IKAF
www.ikaf.org