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Replies for tickets on suppota

Reply to: tickets(174909)

Hi there, unfortunately I accidentally updated the plugin and it erased the customization.

Can you please add it back? I will not update in the future!

 

Reply to: tickets(175773)

Hi Basilis,

Good to hear, thank you. I will await for the code and instructions from you.
Do you need access to my website to test it out or you will do it on your side?

Best,
Brando

Reply to: tickets(175870)

Thanks so much for the quick response.

  1.  I was actually asking about this layout (screenshot) is there a short code for that as well? Here is a screenshot of my current calendar so you can see the sizing/what I am trying for (screenshot)
  2. Are you aware of a plugin that works this way with EventsOn?
  3. perfect
  4. will do, thanks
  5. It is not for a separate domain, he is building the wordpress site for my domain (which I purchased the add-on for), I have not loaded it to the site yet as it is still being built and I just wanted to know how to get him the code so he can install it for me, can I just forward it to him? I don’t want to do anything against the license.
  6. perfect, thank you

Reply to: tickets(175806)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(175870)

Hello,

1. Please enable Tile Design tiles=”yes” and then add this to the shortcode:

tile_height=”500″

2. EvenON doesn’t have such functionality. Please use a third-party plugin for this.

3. Please follow this guide: https://docs.myeventon.com/documentations/customize-single-events-page/. You can add classes from theme’s page template to have similar responsive properties.

4. Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

5. According to Envato’s license policy you need to have a separate license for each domain: https://codecanyon.net/licenses/standard

6. You can try this https://docs.myeventon.com/documentations/setup-use-custom-meta-fields-events/ or https://docs.myeventon.com/documentations/show-additional-custom-data-eventcard/

Reply to: tickets(175815)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.