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Replies for tickets on suppota

Reply to: tickets(174641)

Hi,

I haven’t errors in debug.log.

I removed all the themes and the plugins.

I tried to create a new future event but I can’t see it.

Reply to: tickets(174392)

Ashan,

Multiple orders of Events Map:

#84123 completed

Events Map – Single Site

#54920 completed

Events Map – Single Site

#31246 completed

Events Map – Single Site

Reply to: tickets(174762)

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(174392)

Hallo,

I still did not get my money back. Receiving emails for those charges through your system does not mean you are permitted to withdraw money from my account. I did not agree to this subscription contract and want my money back now!

Awaiting your answer

 

Reply to: tickets(174823)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(174812)

Hello,

It seems there is an incompatibility issue with the theme or a third-party plugin. Can you please send us a direct link to where the actual issue is happening so we can check the HTML code?

Please also try to go to EventON > enable Disable font awesome fonts.