Archives: Replies

Replies for tickets on suppota

Reply to: tickets(168411)

Hello,

Please check “Show only selected filters” and “Filter Relationship for Multiple Event Types” options:

If this doesn’t help could you elaborate more?

Reply to: tickets(168126)

I cannot load your website:

Please try adding my code to wp-admin > Appearance > Customize > Additional CSS.

I am sorry for didn’t tell you first time but you also can add tile_height=”205″ to the shortcode to change the tile height.

Reply to: tickets(167365)

do you see the way the search bar on other lower end is cut off. the search bar is not fully round like this one. butt why am i getting this error?

Warning: array_merge(): Argument #2 is not an array in /home/devons98/public_html/idec.io/events/wp-content/plugins/eventON/includes/class-search.php on line 50

Reply to: tickets(157539)

Malaga I am very sorry but we are not able to find why this is causing for you. We have not seen such issue with anyone else. I would be open to offer you refund for the addon if you are interested.

Reply to: tickets(161826)

Hello there, the license activate just fine as I have assumed. THe new activated license data is not loading because the wp option values are not updating and its loading old wp_options values from a cache source. may it your server is cacheing database? I am not sure what else could be doing this. 

Reply to: tickets(167487)

Hey there so it is going to take some time to implement this and we will get this added in the next version of the actionUser addon.

Reply to: tickets(167487)

I am not sure how you got the form to be RTL? because we have not done any active work to make it compatible with RTL. Anyways I am going to do some RTL compatibilities for actionUser submission form.

Reply to: tickets(167143)

Hey there Oleg there was a small code error and I was able to get that resolved for you on your website. that means I made a change in the site code. The changes will be in the next version update to waitlist addon.

If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!