Reply to: tickets(170660)

I cannot connect to ftp://juancoon.com or sftp://juancoon.com with this login info. Could you also send us FTP address?

This whole ticket is private so only you and support staff can see this info.

Reply to: tickets(172077)

This is my eventon licence

LICENSE CERTIFICATE : Envato Market Item
==============================================

This document certifies the purchase of:
ONE REGULAR LICENSE
as defined in the standard terms and conditions on Envato Market.

Licensor’s Author Username:
ashanjay

Licensee:
Masy Andriantsoa

Item Title:
EventON – WordPress Event Calendar Plugin

Item URL:
https://codecanyon.net/item/eventon-wordpress-event-calendar-plugin/1211017

Item ID:
1211017

Item Purchase Code:
368add80-b387-4a16-bdeb-925a47dfff3b

Purchase Date:
2020-04-12 04:50:30 UTC

For any queries related to this document or license please contact Help Team via https://help.author.envato.com

Envato Pty. Ltd. (ABN 11 119 159 741)
PO Box 16122, Collins Street West, VIC 8007, Australia

==== THIS IS NOT A TAX RECEIPT OR INVOICE ====

and this is my WPLMS license :

This document certifies the purchase of:
ONE REGULAR LICENSE
as defined in the standard terms and conditions on Envato Market.

Licensor’s Author Username:
VibeThemes

Licensee:
Masy Andriantsoa

Item Title:
WPLMS Learning Management System for WordPress, Education Theme

Item URL:
https://themeforest.net/item/wplms-learning-management-system/6780226

Item ID:
6780226

Item Purchase Code:
25c5fd61-b391-4dfa-924a-b46af70b3802

Purchase Date:
2020-04-11 12:43:32 UTC

For any queries related to this document or license please contact Help Team via https://help.author.envato.com

Envato Pty. Ltd. (ABN 11 119 159 741)
PO Box 16122, Collins Street West, VIC 8007, Australia

==== THIS IS NOT A TAX RECEIPT OR INVOICE ====

Normaly it is not necessary to buy the eventon plugin separatly isn’it ?

Reply to: tickets(172077)

Ashan,

When do you think we can resolve this issue ? This plugin is the only one think I am waiting to be able to finish the developpement of the project. What is the problem and how can we resolve this as quick as possible ? Is there something else to pay ? Does the plugin work with WPLMS ?

Please,