Archives: Replies

Hello,

Thank you for your messages, I am going to assign this ticket to Ashish and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Unfortunately, you cannot combine All Events List and Jumper. You can either have List or Calendar (w/Jumper).

Hello,

Unfortunately, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote to get this moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

yes, they are.  And as it was stated in my previous support requests, it is showing EVENTON as the plugin that is causing the issue.

Now whether this is a conflict with another plugin is actually not the point.  You were working with me earlier to try to resolve this issue.  I had zero issues with the the Ithemes Sync plugin before activating the plugin I purchased from you.

I am not looking for a problem, just a solution.  As a paying customer, I know you are aware of the value of a good review.

So I will ask again for you assistance in rectifying this issue.

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote to get this moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Hello,

How can I enable every event submitted to have all same RSVP capabilities as all the other events by default?

Unfortunately, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote to get this moved into development faster.

… it doesn’t even let me turn it on.

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon. Please also update EventON to 2.8.6 and RSVP to 2.6.9.

Hello there

We are not very experienced with running large updates on plugins. We purchased EventOn and its add-ons as they were supposed to work together without much admin.

To updated EventOn it appears that we would have to make a backup of all events, delete them, install the update and upload all event again. We are not confident performing this process ourselves.

If you feel that you can update EventOn to the latest version and install the map add-on without loosing the events then please go ahead and update that for us.

The logins are:

https://aitaiata.global/wp-admin

UN: aitaiataglobal

PW: Gl0bal_123

Please do make a backup of all events just in case.

Let us know if there is anything else you need from us to run this process.

Many thanks

Hello,

The only possible solution is to enable “All Day Event”:

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Thank you for your quick reply 🙂

 

1. We need to remove only the time (hour) not the whole thing. The date still need to be there!
2. It actually hides the past events. What we need is to show ONLY the events that have a future start date ! (Coming Soon events)
3. Awesome thank you!
4. I will try this solution thanks!
5. I will buy this addons, thanks!
6. Okay I will ask my client!

Hello,

Please add this to the shortcode:

hide_past_by=”ss” event_past_future=”future”