Replies for tickets on suppota
Hello,
Single events is now a part of main eventon plugin. Please use this shortcode instead: [add_single_eventon id=”20761″ ], where 20761 is Event ID.
Tile Design (tiles=”yes” tile_bg=”1″ tile_count=”3″) doesn’t support “Slide Down Event Card”. Could you please add ux_val=”3″ to the shortcode to enable “Lightbox popup window”?
Because your events spawn for multiple months there is no way of showing them only once in the Main Calendar shortcode. hide_mult_occur=”yes”, which hides multiple occurrence, works only for Event Lists shortcode.
You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
What version of EventON are you using at the moment? Please follow these guides:
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
You can also send us your login info and FTP, and I can update EventON for you.
undo all the customization that I’ve done which
What kind of customizations? In the source code?
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Could you remove “*.”, so I can check the error from Feb 28,2020 AT 1:39PM – Posted 2 Days Ago – #165996?
Your website’s URL is https://itsdecentralized.com/ so I doubt Google can recognize “https://*.itsdecentralized.com/*”.
Unfortunately, this error means that there is not enough memory on the server. Could you tell us how much physical RAM memory does your server have?
EventON doesn’t have any maximum number of events, it all depends on your server performance.
To check if there are any errors related to your server please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.
Please also check this guide: https://docs.myeventon.com/documentations/why-my-site-and-eventon-page-loading-slow/
Hi Jeremy,
we are not aware of existing solution.
There are several print plugins on wp repository. If they do not work the way you want, then you will need to customize them.
Hello,
We cannot provide support for customization requests.
But we have documentation you can use to hook your info to eventtop:
I just mailed it. Thanks