Archives: Replies

Thanks! How / where will that display please?

Hello,

Is there a way for me to send out an event newsletter through the Subscriber Addon directly to this list of people?

Unfortunately, not with Subscribers add-on. However, please check https://www.myeventon.com/addons/rss-feed/ and https://mailchimp.com/help/share-your-blog-posts-with-mailchimp/. Try on http://dev.myeventon.com/wp-admin/

Hi, I’m a little annoyed why don’t I get an answer to my question? I thought the plug in offers support?

Best Jens

Unfortunately, not sure where to find the shortcode so please check this one: https://dev.huntingtontotalhealth.com/23056-2/. My shows events from December.

Please also send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

The same on dev2:

http://dev2.myeventon.com/wp-admin/post.php?post=20689&action=edit&classic-editor

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you (please also send us a link to the page in this screenshot https://helpdesk.ashanjay.com/wp-content/uploads/2020/02/2020-02-19_22-36-47.jpg).

Hello,

Please go to EventON > Language > ADDON: EVENT TICKETS > ADDITIONAL TICKET INFORMATION.

Added the code. Please check and let me know.