Replies for tickets on suppota
Dear Ashan,
After intensive testing we found that the problem of not closing the <DIV’S> occurs when we activate our WordPress Theme. We use the theme Ave (https://ave.liquid-themes.com/). Is there something you can help us with to fix this problem with our theme (since this is a quite populair theme might other users can experience the same problem).
I hope you can do something for us.
Kinds regards!
No thank you I’ll check it out myself.
rgds,
Alex
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Could you try updating EventON to 2.8.7 and Event Map to 1.4.5?
I found this error: InvalidValueError: setCenter: not a LatLng or LatLngLiteral with finite coordinates: in property lat: NaN is not an accepted value
Maybe one of events has wrong Lat and Long values? Could you try to “Edit Event > Publish > enable Exclude from calendar” recent events from March?
I cannot load your website:
Could you check?
I tried to recreate this on our test server, but with no luck unfortunately. May I try the instructions mentioned in this documentation?
Try adding cal_id=”cal1″ and cal_id=”cal2″ to shortcodes to see if it helps.
Could you send us the shortcode from the second EventON instance? I cannot find it on this page: http://aim.muuz.ca/wp-admin/post.php?post=12&action=elementor
Please follow this Mar 18,2020 AT 11:49AM – Posted 1 Week Ago – #168584:
Add cal_id=”asd” to the shortcode and then use this code to hide Event Type 4 filter:
#evcal_calendar_asd .evo_sortList_event_type_4 {display: none !important}
Ashan,
Mar 25,2020 AT 8:59AM – Posted 17 Hours Ago – #169449
The same on dev2:
Not sure yet about the rest.