Reply to: tickets(163550)

I am not a IT specialist. I did not do any IP blocking on purpose.. maybe the settings of the provider do it..

Reply to: tickets(163871)

Ashan,

Please use this one, if needed:

WP Admin Page: https://processsafety.events/wp-admin/

Username:  events@psintegrity.com

WP Admin Password: stIPx#aKZh3bC^Nw

Reply to: tickets(163625)

If you are referring to these events:

then they aren’t really past events. Each repeat lasts several months:

So those events aren’t finished yet and also they are visible in March because they are March events.

You can remove them from March with this: hide_mult_occur=”yes” OR change their End Date.

Reply to: tickets(163550)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(164026)

Hello,

Unfortunately, we cannot refund the main plugin. Could you contact CodeCanyon?

Do you want to refund #20391 Full Cal? Could you let us know why and can we do something to change your mind? Thank you!