Replies for tickets on suppota
That would be a very tedious process. I would strongly suggest you try my other suggestions first.
1. switch to default wordpress theme and verify if issue still exists
2. deactivate other plugins one by one and verify if issue exists
3. create a new wordpress installation with only eventon and woocommerce and verify the issue
Hey Christian sorry for my absense in here. I released the latest version of tickets addon 1.7.8 on March 8th right after I fixed this for you. ALso I just fixed in your site. but you need to update to latest version which have the fix in there already.
Guillaume, grealt appreciate your patient as we have a lot of tickets we are trying to get to.
So make sure you are running eventon 2.6.17 because in the latest version I fixed some issues related to lat/lon not generating auto for locations. And this will be related to ICS imported events not creating lat lon as well because they both use the same function
eventon_get_latlon_from_address()
I was not able to connect to FTP but I edited your plugin via plugins > editor and I think i found the issue Davide. YAY!
This is the code change i did
I will update the documentation in here https://docs.myeventon.com/documentations/wpml-eventon-front-end/ to reflect to use pluggable filter to add those wpml_l4 and wpml_l5 using pluggable filters.
But I cardcoded this to your site. and that will be gone in next version so you will have to add a pluggable filter in the future to add those l4 and l5 values.
So try now to see if everythign is working?
Gotcha thanks Jelle for letting us know of this. I understand what you are looking for now. Here is a patch fix that will actually add the external link into the event box so that it will show as a link in google’s eye
Try this and let us know if this work ok?
Hello Kaitlin sorry for not getting back sooner. I have talked to Ashish about this and I am happy to tell you that I’d love to offer you 20% discount on your future eventon addons using coupon code EVO20T.
Best, EventON Team!
Sounds like you got it working. If you have any more questions please let us know via new ticket 🙂
Charles, when you purchase our addons the terms are right there at the checkout screen. And it is very clear that your license will auto renew if not cancelled.
You have not been auto renewed twice for same order it was for different orders. First one was renewed on Feb 9th and the next was on March 7th almost a month after.
As you can see my image earlier which was OF YOUR SITE. and the editor was working perfectly. So something must have happened. and when inspecting your site it looks like something is blocking the SVG icons. I have not seen anyone else with this issue. COuple of things to do from here.
1. switch to an inpage form and see if that does the same thing.
2. turn off plugins one by one and see if any of those is causing the svg icons to not show.
3. switch to default wordpress theme and see if that help solve the issue.
Chris try this, go to eventon settings and make sure “hide past events” is not enabled 🙂