Please send us FTP access to your site as a private message for us to further assist your situation.
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Replies for tickets on suppota
Reply to: If i install “eventon-rsvp_2.6.5” then my wordpress ADMIN stops working with this error “error is currently unable to handle this request.”
i did this
define( 'WP_DEBUG', true ); define( 'WP_DEBUG_LOG', true ); define( 'WP_DEBUG_DISPLAY', true ); define( 'WP_ALLOW_REPAIR', true ); and found this error Fatal error: Can't use method return value in write context in /home/kuwaitup/public_html/wp-content/plugins/eventon-rsvp/includes/class-frontend.php on line 577
Reply to: If i install “eventon-rsvp_2.6.5” then my wordpress ADMIN stops working with this error “error is currently unable to handle this request.”
Thanks for your quick response, let me try to debug.
Reply to: If i install “eventon-rsvp_2.6.5” then my wordpress ADMIN stops working with this error “error is currently unable to handle this request.”
Hello,
Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.
Could you please try FTP Method? This link will further explain the process.
Reply to: Downgrade Subscriptions from 2-5 sites to one site.
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Reply to: Google is listing my events 5 months ahead of current events
Hi & thanks for the update. I use generic plugins like Yoast but nothing that should be publishing events. Also the wording on the google listings is exactly as per my Eventon wording so I am fairly sure that the info is being picked up from my Eventon events. I had a couple of de-activated schema plugins that I have now deleted completely. I also had a previous install of Eventon ( renamed to Eventonold again de-activated ) that I have now completely removed. I have also deleted all my current events and re-installed your plugin in the hope that a fresh install will fix the issue. Thanks for your help and if the re-install works I will re-post here to let you know. Kind regards. Alan
Reply to: Google is listing my events 5 months ahead of current events
Yes I can see google is showing april events first
Your site is providing correct event schema data via eventon. You can run these seo analyzers and see that no events are present for april in SEO schema data https://search.google.com/test/rich-results?id=6oFr2LGhJUA7f2RJm09YRQ
I am not really sure where google is getting those data. Do you use any other SEO plugins ?
Reply to: Hello, I inserted the EventsOn widget via Visual Composer but the months language doesn’t change according to the selected lang.
Hello Davide can you please send me FTP access to look further into this thanks.
Reply to: Google Tag Manager doesn’t recognize external URLs from events
are your events opening as lightbox? if you really want to track clicks on event you will need to set it so clicking on an event on the calendar will open the event page instead of lightbox with ux_val=’4′ in eventon shortcode.
Reply to: 3 unstranslatable texts found in plugin subscriber
clear cache and refresh page and make sure all is translated. And if not send me direct link to where you see the non translated text.
