email helen.jack@supanet.com
Archives: Replies
Replies for tickets on suppota
Reply to: Stock being consumed twice in inventory on pending and completion. Issue began on 19th June 2018
www.foodsorcery.co.uk/login
username eventON
password lV2ueu1*TaCT8omCZgDatGj4
Reply to: Action User 2.1.9
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Reply to: Stock being consumed twice in inventory on pending and completion. Issue began on 19th June 2018
Hello,
I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!
Could you also check and update EventON and add-ons if needed?
Reply to: New issue for ActionUser 2.1.11
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Reply to: I have a single site license for the main plugin and for some plugin (QR code and Ticketing). Is it possible to change into 2-5 sites?
Hello,
EventON main plugin is not upgradable. You will need separate EventON Main plugin license per each domain. Only EventON Addons are upgradable.
Please use this link for add-ons http://customer.ashanjay.com/eventon-license-upgrade-request/
Reply to: New issue for ActionUser 2.1.11
Here is a screen shot
Reply to: Seats 1.0.3 Database Reset
I need to create layout
with 2 sections (Left and Right)
row index – is a digit
seat numbers from right to left
default seat price 3000
some seats – reserved (blue)
3 – different cost = 3000/4000/5000/reserved
I have spend 3 days trying to do it.
My best result – Left section with correct rows and seats numbers.
Right section with seat numbers 20(17) – 38 (32) can not be done.
I’m ready to be on-line any time if needed.
Reply to: Action User 2.1.9
Thank you for the new update(version 2.1.11) : everything works perfectly ! 😉
Reply to: Hi, I can not update RSVP to 2.6.3 because 2.6.2 still comes up in my panel. Solution? Thanks
Thank u for your understanding and the patience.
It might take a bit more as the issue is complicated to be solved.