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Replies for tickets on suppota

Reply to: Update 2.6.13 causes style issues

Document was not upload. You can download a PDF showing the styling issues as described in the ticket with screenshots here:

https://drive.google.com/open?id=1Du2WDaRxagR7oug1ndfc_dsKR4SxZJys

Reply to: Can I select individual events, over a 12 month period of time, and display in a singe unique list?

a couple of ways. you are using event types already so probably not the first option

1: create an event type just for that type of event- then create a calendar using say events list showing only that event type (yeah probably not)

2: the most easiest way and after a quick look at your calendar it might just work)
make all those events featured and then create a calendar only showing featured events

so if you don’t know about featured events- after you publish the event the option above the publish button appears and one of those options is to make it featured- so click that and update again

when creating the calendar using the shortcode generator near the top is show featured events only   if you need help removing the featured image that appears we can do that with css

Reply to: Updated, still not showing in Chrome 69

The latest version of EventON Slider is 1.0.5 and yours is 1.0. Could you please update it once more?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: Event type 1 and 2 in url

Fixed? there is nothing to fix here. We have a pluggable filter which I have given you that allow you to change this default behavior without harming the codebase.

I am not really sure how the other checkbox and select boxes and radio boxes are helpful for custom meta data. Please also check into Multi data types http://docs.myeventon.com/documentations/setup-use-multi-data-types/ to see if this will also help you achieve what you want 🙂

If that is not what you need please feel free to send us a feature request via new ticket 🙂

Best, Ashan