Reply to: tickets(158989)

Ok the site is currently running and I can access it again. Support had to disable the EventOn – Event List Ext plugin as that was what was causing the fatal errors to the back end. I can see the events are still there but this plugin is currently disabled. You can access it again Im not sure what you need to do/see but I can get siteground support to make changes if there is something on the hosting part

Reply to: tickets(158989)

The support group are deactivating the plugin, I am hoping that after they do that you are able to do something to resolve without losing all the calendar entries that have been inserted

Reply to: tickets(159606)

also within the email reminder template , would i be able to use the Supported Dynamic Tags for Email Message{event-name} {event-link}Using these tags within the email message for reminders email will be replaced with dynamic content.

Or these tags will only work with myevenon > tickets > reminders

Thanks

Reply to: tickets(161505)

but if i want to upgrade it to a multi site license how do i do that if i dont see it in my account??

Reply to: tickets(158989)

Please let us know when you fix this issue. We can deactivate EventON for you if you send us FTP access.

Reply to: tickets(158989)

We don’t seem to be able to log into the site anymore and have an EventOn error now on our login page. Our correspondents arent able to login anymore. Im going to ask my support to disable the eventon plugin or what else they can do to restore access to us. The front end is running but the backend isnt but the front end might be running because it’s cached through cloudflare