Replies for tickets on suppota
Leila,
I printed the template used and it is pulling the eventon template correctly but it looks like your theme is doing somehting in here to override the look of single event page.
I would recommend you contact the theme developer for assistance as you can see in our support terms http://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/ we do not provide support for 3rd party theme conflicts.
Hey Leila,
As it seems the theme does require integration to make it work.
If you need to change it to work with your theme also ( as many times are sample is for the themes that follow WordPress structure ).
If you need further help, please consider creating a customization request.
Hello,
I am sorry for delay.
Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon. Because even without custom single template (I’ve renamed it for my test) this event https://biocity.co.uk/event/medilink-east-midlands-innovation-day-2018 looks exactly the same.
Hello,
Unfortunately the only option that we have right is this one: https://tppr.me/YJ39O. It’ll show your repeating event only once.
But you can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
hey Leila,
They are hidden no worries at all.
The ticket is on private so only admins / moderators can see it.
Hey Leila,
Before we got dipper in something like that, can you let us know what budget you have available, so we can see if it is something we can discuss on planing to make?
Thank you
Hey Leila,
Checking the code inside here will not be something that will help us.
Can you please let us know what is happening when you are adding the code?
We would also need FTP Access to your web site.
Hey Leila,
We do not have a Waiting List on the plugin right now.
Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
here’s some more screenshots of old event on layout
take a look at how the event system is designed on old website
UN: admin
PW: %devtechtalks
https://techtalksummits.com/wp-
we want the page layout for event to have a comparable experience like old website
requirements