Archives: Replies

Please follow this guide on how to cancel your licenses:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

EventON can be updated automatically from wp-admin > Plugins in the current version.

You can translate it by following

https://docs.myeventon.com/documentations/how-to-translate-calendar-front-end/

https://docs.myeventon.com/documentations/translating-eventon-backend/

Please check and let me know.

While we are working on the issue, you can use it deactivated.

Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR EventON > My Account > Downloads. Your review helps us a lot in continuing EventON improvements!

Hello,

I buyed full version, downloaded .zip file and uploaded between plugins. Now plug-in is installed, but I can not activate it. I am clicking many times on ”activate plugin” button. but nothing happens. What I am doing wrong, please?

Thanks, 

BR Rastislav.

Hi,

I found the ”Hide” function yesterday. The page now closes automatically, and it serves its purpose.

Unfortunately, many of the terms are in English—it would be great if more of the plugin were in German.

ok, understand.

As I have several EventOn licenses, do I have to do this for every one?

And will the plugin finally be able to update inside WordPress and not manually via FTP?

Thanks for Feedback
Bernd

Hello Dev Help,

thank you for asking.

No, it is not. Compare this two websites on an iPhone:

https://www.ibiza-heute.de/ (no white sections when scrolling up and down)

https://sandbox.ibiza-heute.de/ (white sections when scrolling up and down)

Thanks for Feedback!
Bernd

Hi,

I cannot grant you access to my live website for this test. My site is constantly in use by families, and every time version 5.0.10 is activated, it not only crashes the location popup but also completely breaks my custom CSS layout. I cannot afford to have a broken layout and a broken calendar on a live production site while you troubleshoot.

The screen recording I sent you clearly shows the exact JavaScript crash when typing in the location field. Since this happens on a fresh installation of your latest package, your development team should be able to reproduce and inspect this script conflict in your own local testing environments.

Please, have your developers investigate the bug internally and let me know when a new version or a specific hotfix file is ready. I will keep this ticket open until then.

Best regards,

photo attached