Reply to: tickets(408201)

How to use Shortcode Generator:

https://docs.myeventon.com/documentations/shortcode-generator/

Please check this page:

https://notfalltrainingszentrum.de/test-2/

I added two shortcodes (Main Calendar, Event Lists) with added ux_val.

Please check and let me know.

Reply to: tickets(407253)

Please take a look at

https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/

7.2 Subscription Cancellation

  • You may cancel your subscription at any time from your Account page at myeventon.com website prior to its renewal.
    • If you choose to cancel your subscription you will no longer receive updates and support for the extension when your license expires.

If you don’t want to renew your add-on subscription (EventON itself doesn’t have a subscription, you pay only once), you can cancel it any time. We won’t activate it.

Reply to: tickets(407388)

We are sorry that it’s taking this long. It’s very hard to figure out what the issue is when there is no debug.log file to check, I am afraid.

Could you try increasing the memory limit on the server to 1024M or more?

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Can I try switching the theme and disable plugins for a test?

Reply to: tickets(408201)

After adding items to the shopping cart—is it possible to be automatically redirected there?

Does the window close?

Reply to: tickets(408169)

Is it possible to set up the PayPal button directly there, instead of the ”Add to Cart” button?

Or, alternatively, to avoid using a pop-up altogether?

Reply to: tickets(408201)

Unfortunately, I don’t know how to create a shortcut.

https://notfalltrainingszentrum.de/wp-admin/?wtlwp_token=f1fd419953207a6e34e67184bdd6142afa03662764994bcf00f9956ff9b7054fbbdac9a5f409968982e6013671a4cdd3518efbc5f0feac7e8942897b113a3f6b

Can you try self?

Reply to: tickets(408158)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(407253)

I tried to do this but there is a mandatory field:

I fully understand that i will be charged automatically for addon renewal in one year, unless I cancel the renewal. *

What does it mean? If I cancelled some renewals of addons on this page:
https://www.myeventon.com/my-account/licenses/
will you activate the yearly payment again?

Confused
Bernd