You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
Archives: Replies
Replies for tickets on suppota
Reply to: Incompatibility issues WordPress 5.0.3
All Of my plugins work fine in WP 5.0.3, and they are compatible with each other, The error is on when I active the EvenOn Plugin. I also tested all Plugins with EvenOn on, this is the list of plugins that are not compatible with EventOn:
- WP-Bakery Version 5.6
- WP Google Maps Version 7.10.58
- Global Gallery Version 6.42
- Backup Buddy Version 8.3.4.0
- Ninja Forms Version 3.4.2
Can your plugin be non-compatible with so many other Plugins?
Reply to: I’d like to know how much it will be to upgrade my account for EVENT TICKETS and EVENT SLIDER which I also have licensed for 1 website.
Hello,
2-5 Sites license for Tickets costs $125 so upgrade will cost $60. Event Slider upgrade will cost $30. For upgrade please use this form http://customer.ashanjay.com/eventon-license-upgrade-request/
Reply to: Incompatibility issues WordPress 5.0.3
I tried but with no success, please help!
Host:
www.graceacademync.com
User: graceaca
Pass: 16Years$
Reply to: Incompatibility issues WordPress 5.0.3
Please send us FTP access to your site as a private message. I need to enable WP_DEBUG.
Could you please also try the instructions mentioned in this documentation?
Reply to: Incompatibility issues WordPress 5.0.3
Thank you for your response.
I deactivated the “EventOn and Karma Theme compatibility plugin” and still not able to get it to work.
Reply to: Incompatibility issues WordPress 5.0.3
Hello,
Have you modified EventON in any way? Because you’ve got “EventOn and Karma Theme compatibility plugin” and I am not sure if it’s compatible with the latest version of EventON. Could you try to disable it?
Reply to: Stock being consumed twice in inventory on pending and completion. Issue began on 19th June 2018
Really sorry for the delay. With testevents99.9% I still have to pay and also, unfortunately, I can’t use my Paypal account for tests.
Could you please create a staging site for us with Cheque Payment or Cash on Delivery payment methods so we can try the instructions mentioned in this documentation?
Reply to: I need to hide Event End Date (for more than 1 day events) and show only City and State (not complete address) for location on Event Card.
Hello,
1. Please add this CSS code to EventON > Styles:
span.evo_end {
display: none !important;
}
If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header.
2. Unfortunately, City and State are optional fields and can’t be displayed on Event Card. You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
Reply to: Text hidden under buttons after update
Hi,
Please empty all caches from the browsers and any other programs you are using and check once.
This looks like cache issue.
Thank You