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Replies for tickets on suppota

Reply to: I have tickets available (6 of 12) 16 people have registered, but only 6 have purchased. I cannot sell those other 6

But if payment is not processed, it should not hold a seat. What you saw was after I canceled all the unpaid registrants to bypass the issue, as people were tyring to register. It said there were 6 seats, but would not let me buy 4 as an example. In the back end it was saying there were -4 tickets available. 16 registered for 12 seats (thus -4).

Here is another classs you can look at- Homemade Sushi. We have 12 seats available. on the front end we see 3 people attendeing, but only 8 seats available, when there are 4 people attending as 4 tickets were sold. At the same time the ticket sales window shows a capacity of 14 when it has always been 12. This is causing confusion.

If I try to buy the remaining 8 seats at this time, I get a message tha says:

Sorry, we do not have enough “Homemade Sushi, 2019/01/28” in stock to fulfill your order (6 available). We apologize for any inconvenience caused.

This is the same problem we had with the Chicken 3 Ways class. That caused frustration with the customers and the owners.

Please help to resolve this ASAP.