Archives: Replies

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

This whole ticket is private. We will take a look at your suggestion. Thank you!

Could you also tell us your server’s and EventON’s timezones?

If possible, please send us wp-admin access to your site as a private message for us to further assist your situation.

Ashan,

Not sure if correct or not:

https://dev2.myeventon.com/test-895/

Could you check?

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Hello,

There is an issue with this embedded content:

So I went to EventON > enabled Remove JSON-LD data for events, which fixed the issue. Could you check and let me know?

I just need to see if the issue will be gone with the latest version of EventON.

When purchasing an event, the confirmation icon for adding to the cart is bugged.

Could you elaborate more about what the issue is? The cart icon is coming from the theme itself, so not sure if EventON can solve this from it’s side.

Hi there,

sorry for that.

I have actually found the issue and resolved it. A graphic encoded with data was actually making all events after the event the graphic was in not show for some reason.
<img src=”data:image/png;base64 was how it started and then a heap ton of code. remove that and everything went back to normal.

I wasn’t expecting anyone to do anything until this afternoon, appreciate your speedy response.