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I re-installed 4.9.1 but issue remains the same unfortunately

Please close the ticket. I have marked it resolved

Priced Seat for Event Title: Valerie Tyson Band – APR 3

https://bluejeanblues.live/evening-shows/

 

Ashan,

Please take a look at

Reply to: 380757

It seems that EventON thinks that London timezone and UTC+0 are two different timezones:

And imports events’ times incorrectly.

https://dev2.myeventon.com/wp-admin/options-general.php

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon&tab=evoics_1

Could you check?

Could you try changing wp-admin > Settings > Timezone to UTC+0 instead of London? Just for a test, while we are working on the fix.

I am also going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Please check this order id #205499 and let us know if it’s correct.

I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Ashan,

The same on dev2:

https://dev2.myeventon.com/events/rsvp-67/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

I have tried to set ux_val=”4″ in the calendar instances, which returns “undefined” as can be seen in the screenshots.

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2025/03/10061459/sportbaeren-php8.png

The same on dev2:

https://dev2.myeventon.com/test-886/